Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days of receipt. Orders are not processed or shipped from Friday, 5 pm MST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

 

Local Pick Up at 3185 South Price Road, Chandler, Arizona 85248  

Orders can be picked up daily, from 8am - 5pm. An email will be sent when your order is ready for local pickup.

 

Shipping within the United States

The Attorneys On Retainer Store will ship to all 50 states, U.S. PO Boxes, U.S. territories, and APO/FPO/DPO addresses. We currently do not ship internationally.

 

Domestic Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

 

Customs, Duties, and Taxes

The Attorneys On Retainer Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

 

Damages

The Attorneys On Retainer Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.